Data Protection

Privacy Policy

Last Updated: September 2026 • Compliance: India Digital Personal Data Protection Act (DPDP) & IT Act 2000

Privacy Commitment: Stepin Consulting respects your personal privacy. We do not sell, trade, or rent personal identifiable information to third-party marketing brokers. Your engineering CVs, consultation transcripts, and payment information are treated with the highest enterprise confidentiality.

1. Overview

This Privacy Policy outlines how Stepin Consulting ("we", "us", "our"), having its registered operating office at 2nd Floor, 7th Cross Street, West Shenoy Nagar, Chennai - 600030, Tamil Nadu, India, collects, processes, stores, and protects personal information obtained through our website stepinconsulting.in and associated consultation services.

2. Information We Collect

We may collect and process the following categories of information:

Personal Contact Information: Full name, telephone number, WhatsApp number, email address, postal address, and current geographic location.
Professional & Academic Data: Resume/CV, degrees, educational transcripts, professional certifications (e.g. API, TUV, NEBOSH), technical discipline (Chemical, Mechanical, Piping, Safety), software competencies, and employment history.
Session & Consultation Notes: Information shared during 1-on-1 career strategy calls, mock interview scoring rubrics, and feedback reports.
Corporate Client Details: Company name, authorized contact representative, job descriptions, staffing requirements, and corporate email addresses.

3. Payment Information & Razorpay Gateway Security

When you purchase or book a consultation package through our website, payment processing is executed directly by our certified payment partner, Razorpay Software Private Limited ("Razorpay").

Important Payment Security Clause: Stepin Consulting does not store, process, or have access to your sensitive financial data (such as credit/debit card numbers, CVV, Net Banking PINs, or UPI passwords) on our servers. All transaction details are submitted directly through Razorpay's PCI-DSS Level 1 certified and 256-bit SSL encrypted payment gateway.

Razorpay processes your payment in accordance with its privacy policy, which can be viewed at https://razorpay.com/privacy/.

Course registration records

For course registrations we collect your name, email, WhatsApp number, qualification, employment status, organization (where applicable), referral source and consent timestamp. We store these details and payment references in Cloudflare-hosted storage, accessible only to authorised Stepin Consulting staff, for course administration and payment reconciliation. We do not store card details or banking passwords. Joining the WhatsApp group is optional; group members may be able to see your phone number. Contact our support team to request access to or correction of your registration details.

4. How We Use Your Information

Your personal data is used solely for legitimate business purposes:

To schedule, organize, and conduct video consultation appointments via Google Meet or Microsoft Teams.
To review, evaluate, and engineer resumes for ATS compatibility and industrial project relevancy.
To generate invoices, process transactions, and send booking confirmations and delivery updates.
With your explicit permission, to match your candidate profile with suitable client vacancies across India, Qatar, UAE, Oman, and Malaysia within our parent and partner network (iFluids Engineering ecosystem).
To respond to customer support inquiries and provide technical assistance.

5. Disclosure of Information to Third Parties

We strictly govern any data disclosure:

Prospective Employer Clients: Your candidate dossier or resume will only be shared with verified corporate clients after obtaining your prior affirmative consent.
Service Providers: We may share data with vetted third-party infrastructure providers (e.g. cloud hosting, Google Workspace for calendar/meet scheduling) who operate under strict non-disclosure obligations.
Legal & Regulatory Authorities: We may disclose information if required by applicable Indian or international law, court order, or governmental regulation.

6. Data Security & Retention

We employ industry-standard technical and organizational security measures, including HTTPS encryption, secure firewalls, and multi-factor authentication for administrative access, to safeguard your data against unauthorized access, loss, or alteration.

We retain candidate dossiers and session notes only for as long as necessary to provide consulting services or as required by Indian statutory retention guidelines for taxation and corporate accounting.

7. Your Rights

Under applicable data privacy laws, you possess the following rights regarding your personal information:

Access: The right to request copies of the personal data we hold about you.
Correction: The right to request correction of inaccurate or outdated information.
Deletion: The right to request erasure of your candidate profile from our talent roster.
Withdrawal of Consent: The right to revoke consent for prospective employer submissions at any time.

8. Cookies & Tracking Technologies

Our website may utilize essential and analytical cookies to ensure optimal site functionality, remember user preferences, and analyze traffic patterns. You can configure your web browser to reject cookies, though certain interactive features may be impaired.

9. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of our designated Grievance Officer are provided below:

Grievance Officer: Compliance Officer — Stepin Consulting
Physical Address: 2nd Floor, 7th Cross Street, West Shenoy Nagar, Chennai - 600030, Tamil Nadu, India.
Email: contact@stepinconsulting.in
Phone: +91 98841 44334 / +91 44 4265 8747
Response Time: Grievances will be acknowledged within 48 business hours and resolved within 30 days.